Finding the best service provider for your HVAC needs is important and it can be a bit overwhelming. To narrow down options, there is some research you can do on your own before ever talking with anyone. Then once you have 2-3 good options, we recommend getting them on the phone and asking specific questions that should make your final decision pretty clear!
Check Contractor License
While the specific type of contractor license required for HVAC pros will vary from state to state, be sure the contractor you select has the appropriate licensure on file with local and state agencies.
Consult Online Ratings and Reviews
Online reviews can be a good judge of a service provider’s quality. Reviews are a good place to determine if the contractor shows up as scheduled and completes the task in a timely manner.
Once you’ve narrowed it down to 2-3 potential service providers, here are some questions to ask — you can learn a lot just by the fact that someone is willing to spend time with you on the phone!
- Can you provide references?
- Are you insured?
- What are your certifications?
- How many technicians are on staff?
- Will you respond if my system goes out on a weekend or after hours?
- How often should I have my air conditioning unit serviced?
- Are you experienced with the brand or type of system I have?
- Will you provide a written estimate?
- Will you conduct an in-home evaluation rather than providing an estimate over the phone?
- What is the cost to install a humidifier?
- Do you offer a service contract program for routine maintenance?
- How long will installation take?
Let us know if we can answer any of your questions. If we aren’t already, we’d love to be the HVAC service expert for you, your family members and friends!
